You can find a full list of all your points of contact on the SGPS website for each faculty following this link .This includes the name and contact email address of your Graduate Program Director a well as your graduate program advisor or administrator.
General rule of thumb:
- Contact the advisor if you are having issues of an organisational nature.
- Contact the program director if your issues are of an academic nature.
- You can also contact SGPS directly if you don’t feel comfortable talking to someone from your faculty.
If in doubt join us on the graduate student Slack here. Your can sign u with your .ca or .net email and ask away!